| SR No | Firm Name | Supprt to | Mobile No | Complain | Assign To | Resloved | Attened Person | Attempt Start Date and Time | Complian Date and Time | Resloved Date and Time | SolutionWith In | Remark |  |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | DASKAKA NAMKEEN | Vaibhav Jain | 9327939352 | Save invoice barcode not working | self | 2025-06-06 09:30:48 | 0000-00-00 00:00:00 | |
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| 2 | DASKAKA NAMKEEN | Vaibhav Jain | 9327939352 | bill related issue | Vidhi Patel | 2025-05-30 13:03:33 | 2025-05-30 14:55:00 | 1 hours 51 minutes 27 seconds | |||||
| 3 | DASKAKA NAMKEEN | Vaibhav Jain | 9327939352 | counter sales ma GST number joye Che | Vidhi Patel | 2025-05-27 16:14:20 | 2025-05-27 16:21:35 | 0 hours 7 minutes 15 seconds | |||||
| 4 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | bank account mismatch error | self | 2025-02-27 11:11:53 | 2025-02-27 12:33:31 | 1 hours 21 minutes 38 seconds | |||||
| 5 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | want some update | self | 2025-02-13 18:52:48 | 2025-02-17 15:33:04 | 4 days 3 hours 19 minutes 44 seconds | |||||
| 6 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | After Update Barcode setting is changed please correct it | self | 2025-01-22 18:02:09 | 2025-01-22 18:22:25 | 0 hours 20 minutes 16 seconds | |||||
| 7 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | need support | self | 2025-01-06 13:08:12 | 2025-01-06 13:25:43 | 0 hours 17 minutes 31 seconds | |||||
| 8 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | save invoice barcode not work | self | 2025-01-03 10:00:45 | 2025-01-06 13:25:41 | 3 days 3 hours 24 minutes 56 seconds | |||||
| 9 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | want to update to latest version | self | 2025-01-01 21:05:54 | 2025-01-02 16:08:31 | 1 days 4 hours 57 minutes 23 seconds | |||||
| 10 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Printer related issue | Bhavin Modi | 2024-11-26 17:27:15 | 2024-11-26 17:29:54 | 0 hours 2 minutes 39 seconds | |||||
| 11 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Please Separate years | self | 2024-05-02 09:11:14 | 2024-05-02 15:44:24 | 6 hours 33 minutes 10 seconds | |||||
| 12 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Set god name in invoice print | Bhavin Modi | 2023-12-20 10:48:55 | 2023-12-20 12:53:33 | 2 hours 4 minutes 38 seconds | |||||
| 13 | DASKAKA NAMKEEN | Sampat kaka | 9537784400 | Cheque Printer Setting | Jaymin Jariwala | 20-11-2023 16:58 16 | 2023-11-20 16:32:23 | 2023-11-20 16:59:35 | 0 hours 27 minutes 12 seconds | ||||
| 14 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | cgst +sgst +cess bill kem banavava (beverages ) | self | 07-10-2023 10:07 57 | 2023-10-06 21:23:21 | 2023-10-07 10:10:05 | 1 days 11 hours 13 minutes 16 seconds | ||||
| 15 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Printer Setting | Jaymin Jariwala | 2023-09-19 16:11:11 | 2023-09-19 16:13:25 | 0 hours 2 minutes 14 seconds | |||||
| 16 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | GST Tax Summery Remove Karva Ni Che | Jaymin Jariwala | 2023-06-27 16:31:07 | 2023-06-27 16:40:16 | 0 hours 9 minutes 9 seconds | |||||
| 17 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Cheque not printing | self | 26-05-2023 15:21 19 | 2023-05-26 14:40:03 | 2023-05-26 15:23:16 | 0 hours 43 minutes 13 seconds | ||||
| 18 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | purchase return register add karvu | self | 2023-04-26 13:27:44 | 2023-04-26 14:10:08 | 0 hours 42 minutes 24 seconds | |||||
| 19 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Need Support | self | 25-04-2023 14:23 26 | 2023-04-25 13:37:47 | 2023-04-25 15:00:09 | 1 hours 22 minutes 22 seconds | ||||
| 20 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | barcode printing date jump not solved Seperate the previous years data | self | 2023-04-24 09:15:30 | 2023-04-27 15:48:47 | 3 days 6 hours 33 minutes 17 seconds | |||||
| 21 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | update needed | self | 2023-04-17 15:37:07 | 2023-04-17 16:08:53 | 0 hours 31 minutes 46 seconds | |||||
| 22 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | stikar date problum pos itam dilitlng year sepreting | self | 2023-04-16 09:30:08 | 2023-04-17 10:10:27 | 1 days 0 hours 40 minutes 19 seconds | |||||
| 23 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Bill Moklavso | self | 2023-04-07 09:00:50 | 2023-04-07 10:05:12 | 1 hours 4 minutes 22 seconds | |||||
| 24 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Bill printer Not supporting | self | 2023-03-13 21:05:54 | 2023-03-14 10:06:27 | 1 days 10 hours 59 minutes 27 seconds | |||||
| 25 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Mobile Application ni update aapvi | self | 2023-02-03 20:59:42 | 2023-02-09 10:14:49 | 6 days 10 hours 44 minutes 53 seconds | |||||
| 26 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Counter Sale ot working | self | 01-02-2023 14:45 43 | 2023-02-01 14:36:31 | 2023-02-01 14:54:42 | 0 hours 18 minutes 11 seconds | ||||
| 27 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | HAPPY DIWALI & HAPPY NEW YEAR TO ALL | self | 2022-10-22 08:27:56 | 2022-10-22 17:30:07 | 9 hours 2 minutes 11 seconds | |||||
| 28 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | xamp barabar nathi chalatu | self | 19-10-2022 11:06 31 | 2022-10-19 08:55:43 | 2022-10-19 11:06:59 | 2 hours 11 minutes 16 seconds | ||||
| 29 | DASKAKA NAMKEEN | Vaibhav Jain | 9327939352 | Update for barcode report | Bhavin Modi | 18-10-2022 15:43 57 | 2022-10-18 15:43:55 | 2022-10-18 15:44:56 | 0 hours 1 minutes 1 seconds | ||||
| 30 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Barcode Printing Issue | Jaymin Jariwala | 2022-10-18 10:38:04 | 2022-10-18 11:47:45 | 1 hours 9 minutes 41 seconds | |||||
| 31 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | 2 account missmatch Start Xamp | self | 07-07-2022 10:40 03 | 2022-07-06 21:17:04 | 2022-07-07 10:59:49 | 1 days 10 hours 17 minutes 15 seconds | ||||
| 32 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Bank balance mismatch | Bhavin Modi | 28-01-2022 11:08 34 | 2022-01-28 11:08:31 | 2022-01-28 12:01:07 | 0 hours 52 minutes 36 seconds | ||||
| 33 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | opanig bank belens not mach | self | 28-01-2022 10:05 01 | 2022-01-28 09:08:36 | 2022-01-28 10:33:41 | 1 hours 25 minutes 5 seconds | ||||
| 34 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Saparate data | self | 27-01-2022 16:09 20 | 2022-01-26 19:33:28 | 2022-01-27 16:21:29 | 1 days 3 hours 11 minutes 59 seconds | ||||
| 35 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | barcoad stikar not print proparly | self | 2022-01-23 15:13:26 | 2022-01-24 10:23:37 | 1 days 4 hours 49 minutes 49 seconds | |||||
| 36 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Re-Installation Due TO Format | Jaymin Jariwala | 17-12-2021 10:13 56 | 2021-12-17 10:11:44 | 2021-12-17 11:11:23 | 0 hours 59 minutes 39 seconds | ||||
| 37 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | pos register hiden problem again | self | 2021-11-29 15:32:45 | 2021-11-30 11:28:19 | 1 days 4 hours 4 minutes 26 seconds | |||||
| 38 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Printing Issue | Jaymin Jariwala | 2021-11-29 10:29:18 | 2021-11-29 10:58:43 | 0 hours 29 minutes 25 seconds | |||||
| 39 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Counter sale register goes in background Performance is very slow Account miss-match | self | 29-11-2021 10:06 23 | 2021-11-29 09:12:05 | 2021-11-29 10:15:02 | 1 hours 2 minutes 57 seconds | ||||
| 40 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | need support complain not solvd | self | 2021-10-28 09:11:29 | 2021-10-28 10:06:08 | 0 hours 54 minutes 39 seconds | |||||
| 41 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Install Xampp | Jaymin Jariwala | 2021-10-25 10:48:03 | 2021-10-25 16:22:29 | 5 hours 34 minutes 26 seconds | |||||
| 42 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Cheque printing setting, Slow bill printing, | self | 2021-10-08 20:32:47 | 2021-10-09 12:17:46 | 1 days 8 hours 15 minutes 1 seconds | |||||
| 43 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Re installation due to hard disk change | Bhavin Modi | 2021-10-07 16:42:21 | 2021-10-07 18:10:38 | 1 hours 28 minutes 17 seconds | |||||
| 44 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | change in bill for fssai place | self | 2021-10-04 10:58:35 | 2021-10-04 12:04:37 | 1 hours 6 minutes 2 seconds | |||||
| 45 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | FSSAI Number IN Bill Print | Jaymin Jariwala | 2021-10-01 17:18:44 | 2021-10-01 17:37:11 | 0 hours 18 minutes 27 seconds | |||||
| 46 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Account mismatch issue and also activate email service | Bhavin Modi | 2021-09-23 11:23:07 | 2021-09-23 11:50:51 | 0 hours 27 minutes 44 seconds | |||||
| 47 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | account Mismatch | Jaymin Jariwala | 2021-09-04 13:02:19 | 2021-09-04 13:07:23 | 0 hours 5 minutes 4 seconds | |||||
| 48 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | need support | self | 2021-08-16 11:58:48 | 2021-08-16 12:46:26 | 0 hours 47 minutes 38 seconds | |||||
| 49 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | need support | self | 2021-08-04 09:40:48 | 2021-08-04 10:03:48 | 0 hours 23 minutes 0 seconds | |||||
| 50 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | POS Chalu Karva NU Che Computer Par | Jaymin Jariwala | 2021-07-29 11:09:29 | 2021-07-29 12:17:34 | 1 hours 8 minutes 5 seconds | |||||
| 51 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | cheque receipt not printed | Nehal Tailor | 2021-06-28 11:11:45 | 2021-06-28 11:24:48 | 0 hours 13 minutes 3 seconds | |||||
| 52 | DASKAKA NAMKEEN | vaibhav jain | 8866387409 | 1 account mismatch error for one bank and 2 account mismatch for another bank is showing after the update | self | 2021-06-07 08:41:16 | 2021-06-07 12:52:33 | 4 hours 11 minutes 17 seconds | |||||
| 53 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Barcode print issue | Bhavin Modi | 2021-04-24 10:36:35 | 2021-04-24 10:59:29 | 0 hours 22 minutes 54 seconds | |||||
| 54 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Barcode print setting | Bhavin Modi | 2021-04-21 15:27:49 | 2021-04-21 16:56:44 | 1 hours 28 minutes 55 seconds | |||||
| 55 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Barcode printing option not showing. | self | 2021-04-19 09:35:09 | 2021-04-19 10:20:44 | 0 hours 45 minutes 35 seconds | |||||
| 56 | DASKAKA NAMKEEN | vaibhav jain | 8866387409 | cheque printing not proper | self | 2021-02-06 10:19:04 | 2021-02-06 11:29:13 | 1 hours 10 minutes 9 seconds | |||||
| 57 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Split Data | Bhavin Modi | 2020-09-28 12:18:56 | 2020-09-28 14:12:05 | 1 hours 53 minutes 9 seconds | |||||
| 58 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Barcode Barabar Print Nathi Thata | Jaymin Jariwala | 2020-07-02 11:17:34 | 2020-07-02 11:33:01 | 0 hours 15 minutes 27 seconds | |||||
| 59 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Problem in barcode print | Bhavin Modi | 2020-06-19 10:59:28 | 2020-06-19 11:52:48 | 0 hours 53 minutes 20 seconds | |||||
| 60 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | very very siow after printer setting please solve problem | self | 2020-03-04 15:50:15 | 2020-03-04 17:14:22 | 1 hours 24 minutes 7 seconds | |||||
| 61 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Buy New Printer, Set It For Print | Bhavin Modi | 2020-03-04 12:10:03 | 2020-03-04 12:37:31 | 0 hours 27 minutes 28 seconds | |||||
| 62 | DASKAKA NAMKEEN | vaibhav jain | 8866387409 | update not downloading | self | 2020-02-08 09:12:57 | 2020-02-08 10:21:53 | 1 hours 8 minutes 56 seconds | |||||
| 63 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | software is very slow & run time err no.5 | self | 2019-12-30 09:10:07 | 2019-12-30 10:45:01 | 1 hours 34 minutes 54 seconds | |||||
| 64 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | The accounting years goes 31/03/2019 in Counter Sale Register. | self | 2019-09-14 10:53:40 | 2019-09-14 11:20:10 | 0 hours 26 minutes 30 seconds | |||||
| 65 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | please add bank details in general trading bill. | self | 2019-08-06 09:09:21 | 2019-08-06 12:11:35 | 3 hours 2 minutes 14 seconds | |||||
| 66 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Add in bill ThankYou Visit Again You save -much amount run time error -5 | self | 2019-07-09 16:36:55 | 2019-07-09 17:26:04 | 0 hours 49 minutes 9 seconds | |||||
| 67 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | need support for techincal issue. | self | 2019-05-29 09:17:18 | 2019-05-29 15:03:53 | 5 hours 46 minutes 35 seconds | |||||
| 68 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | COUNTER SALE MINIMIZE KARYA PACHI BANK NI ENTRY KARE CHE TO COUNTER SALE MA RIGHTS NIKADI JAY CHE | Nehal Tailor | 2019-05-03 15:08:51 | 2019-05-04 14:44:25 | 1 days 0 hours 24 minutes 26 seconds | |||||
| 69 | DASKAKA NAMKEEN | vaibhav jain | 8866387409 | All printer setting is been changed please check the printing setting and set it as it was before. Thank you. | self | 2019-04-04 16:22:24 | 2019-04-05 10:40:30 | 1 days 5 hours 41 minutes 54 seconds | |||||
| 70 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | WHOLE SALE MATE BILL FORMAT SET KRVANU CHE | Bindiya Tailor | 2019-03-19 13:21:15 | 2019-03-19 16:23:22 | 3 hours 2 minutes 7 seconds | |||||
| 71 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Responding very slow. | self | 2019-02-23 09:16:36 | 2019-02-25 11:30:16 | 2 days 2 hours 13 minutes 40 seconds | |||||
| 72 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Very Slow. | Nehal -> Nehal Tailor | 2019-02-01 18:17:42 | 2019-02-02 12:35:04 | 1 days 5 hours 42 minutes 38 seconds | |||||
| 73 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | bill not saved | Pritul Patel | 2018-11-28 11:30:36 | 2018-11-28 11:33:08 | 0 hours 2 minutes 32 seconds | |||||
| 74 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | installation Lan Pc | Jaymin Jariwala | 2018-11-05 10:31:27 | 2018-11-05 17:34:17 | 7 hours 2 minutes 50 seconds | |||||
| 75 | DASKAKA NAMKEEN | Vaibhav Jain | 7984479451 | Barcode Printing problem. | self | 2018-09-26 11:29:08 | 2018-09-26 14:22:36 | 2 hours 53 minutes 28 seconds | |||||
| 76 | DASKAKA NAMKEEN | Vaibhav Jain | 8866387409 | Barcode sticker is doubeling(First print and other blank) | self | 2018-09-19 16:35:01 | 2018-09-22 13:05:07 | 3 days 3 hours 29 minutes 54 seconds | |||||
| 77 | DASKAKA NAMKEEN | Sampat kaka | 9537784400 | Barcode Printer Setting Distrub. | Nehal Tailor | 2018-08-25 17:01:18 | 2018-08-25 17:22:25 | 0 hours 21 minutes 7 seconds |
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