| SR No | Firm Name | Supprt to | Mobile No | Complain | Assign To | Resloved | Attened Person | Attempt Start Date and Time | Complian Date and Time | Resloved Date and Time | SolutionWith In | Remark |  |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | JYOTI BOOK CENTRE | PRADEEP VIKAM | 9920719373 | E-INVOICE ACTIVATE KARVANU CHE | Bhavin Modi | 2024-07-04 16:41:14 | 2024-07-13 11:14:12 | 9 days 5 hours 27 minutes 2 seconds | |||||
| 2 | JYOTI BOOK CENTRE | PRADEEP VIKAM | 9920719373 | SOFTWARE INSTALLATION | Ravi Mugatwala | 2024-06-05 16:25:22 | 2024-06-05 18:40:20 | 2 hours 14 minutes 58 seconds | |||||
| 3 | JYOTI BOOK CENTRE | PRADEEP VIKAM | 9920719373 | Software installation | Ravi Mugatwala | 2024-06-04 16:54:52 | 2024-06-05 11:18:00 | 1 days 5 hours 36 minutes 52 seconds | |||||
| 4 | JYOTI BOOK CENTRE | PRADEEP VIKAM | 9833054148 | WHATSAPP MESSAGE NOT SEND | Ravi Mugatwala | 2024-05-25 15:53:37 | 2024-05-25 16:04:21 | 0 hours 10 minutes 44 seconds | |||||
| 5 | JYOTI BOOK CENTRE | PRADEEP VIKAM | 9833054148 | SOFTWARE NOT START | Ravi Mugatwala | 2024-05-23 14:22:10 | 2024-05-23 14:27:29 | 0 hours 5 minutes 19 seconds | |||||
| 6 | JYOTI BOOK CENTRE | PRADEEP VIKAM | 9833054148 | software not start | Ravi Mugatwala | 2024-05-23 12:30:17 | 2024-05-23 13:43:49 | 1 hours 13 minutes 32 seconds | |||||
| 7 | JYOTI BOOK CENTRE | dipakbhai | 9137107611 | Set code related issue | Bhavin Modi | 2024-05-14 10:41:07 | 2024-05-14 11:01:10 | 0 hours 20 minutes 3 seconds | |||||
| 8 | JYOTI BOOK CENTRE | PRADEEP VIKAM | 9920719373 | SOFTWARE INSTALL DUE TO FORMAT | Ravi Mugatwala | 2024-05-01 14:16:26 | 2024-05-01 14:33:38 | 0 hours 17 minutes 12 seconds | |||||
| 9 | JYOTI BOOK CENTRE | CHIRAG | 9920719373 | Set Code Print Setting | Ravi Mugatwala | 2024-04-27 12:31:31 | 2024-04-27 14:07:42 | 1 hours 36 minutes 11 seconds | |||||
| 10 | JYOTI BOOK CENTRE | dipakbhai | 9137107611 | software update | Ravi Mugatwala | 2024-04-18 13:33:26 | 2024-04-24 13:09:25 | 6 days 0 hours 24 minutes 1 seconds | |||||
| 11 | JYOTI BOOK CENTRE | CHIRAG | 9920719373 | SOFTWARE UPDATE | Ravi Mugatwala | 2024-03-18 18:44:52 | 2024-03-19 11:36:46 | 1 days 7 hours 8 minutes 6 seconds | |||||
| 12 | JYOTI BOOK CENTRE | OPARTER | 9920719373 | NEW ACCOUNT CREAT AND EDIT TIME RUN TIME ERROR:3256 | Ravi Mugatwala | 2024-03-04 16:46:16 | 2024-03-05 10:42:16 | 1 days 6 hours 4 minutes 0 seconds | |||||
| 13 | JYOTI BOOK CENTRE | CHIRAG | 9920719373 | INVOICE MA DISCOUNT COLUM ADD KARAVA NI CHE | Ravi Mugatwala | 2024-02-29 18:37:38 | 2024-03-01 17:40:48 | 1 days 0 hours 56 minutes 50 seconds | |||||
| 14 | JYOTI BOOK CENTRE | sandeep | 9819774435 | CN print related work | Bhavin Modi | 2024-01-27 10:59:54 | 2024-01-27 11:19:20 | 0 hours 19 minutes 26 seconds | |||||
| 15 | JYOTI BOOK CENTRE | PRADEEP VIKAM | 9137394410 | PRINT ISSUE | Ravi Mugatwala | 2024-01-24 12:14:33 | 2024-01-24 12:26:23 | 0 hours 11 minutes 50 seconds | |||||
| 16 | JYOTI BOOK CENTRE | Oprator | 9920719373 | PURCHASE RELETED ISSUE | Ravi Mugatwala | 2024-01-17 12:46:55 | 2024-01-17 12:51:36 | 0 hours 4 minutes 41 seconds | |||||
| 17 | JYOTI BOOK CENTRE | sandeep | 9819774435 | Update and set whatsapp | Bhavin Modi | 2024-01-10 14:55:14 | 2024-01-10 16:48:31 | 1 hours 53 minutes 17 seconds | |||||
| 18 | JYOTI BOOK CENTRE | sandeep | 9819774435 | SOFTWARE NOT START | Ravi Mugatwala | 2024-01-10 11:09:59 | 2024-01-10 11:16:08 | 0 hours 6 minutes 9 seconds | |||||
| 19 | JYOTI BOOK CENTRE | sandeep | 9819774435 | Set POS print format in new data | Bhavin Modi | 04-01-2024 10:47 11 | 2024-01-04 10:47:06 | 2024-01-04 11:18:39 | 0 hours 31 minutes 33 seconds | ||||
| 20 | JYOTI BOOK CENTRE | sandeep | 9819774435 | Yashbhai Na Laptop Ma RDP Nathi Chalta | Jaymin Jariwala | 28-11-2023 13:09 11 | 2023-11-28 12:34:34 | 2023-11-28 16:20:20 | 3 hours 45 minutes 46 seconds | ||||
| 21 | JYOTI BOOK CENTRE | CHIRAG | 9920719373 | WebSite Link Karva Ni Che | Jaymin Jariwala | 24-11-2023 14:50 48 | 2023-11-24 14:41:42 | 2023-11-24 15:05:55 | 0 hours 24 minutes 13 seconds | ||||
| 22 | JYOTI BOOK CENTRE | CHIRAG | 9920719373 | PDF Printer Install | Jaymin Jariwala | 24-11-2023 14:27 40 | 2023-11-24 14:27:37 | 2023-11-24 14:31:59 | 0 hours 4 minutes 22 seconds | ||||
| 23 | JYOTI BOOK CENTRE | CHIRAG | 9920719373 | Stock Issue | Jaymin Jariwala | 18-11-2023 13:09 19 | 2023-11-18 13:09:00 | 2023-11-18 13:48:14 | 0 hours 39 minutes 14 seconds | ||||
| 24 | JYOTI BOOK CENTRE | sandeep | 9819774435 | Setup in new laptop for RDP for new data | Bhavin Modi | 07-11-2023 12:15 15 | 2023-11-07 12:15:11 | 2023-11-07 12:20:10 | 0 hours 4 minutes 59 seconds | ||||
| 25 | JYOTI BOOK CENTRE | CHIRAG | 9920719373 | Product New Data Ma Export Karvi Che | Jaymin Jariwala | 02-11-2023 13:50 39 | 2023-10-30 17:31:56 | 2023-11-02 14:11:34 | 3 days 3 hours 20 minutes 22 seconds | ||||
| 26 | JYOTI BOOK CENTRE | CHIRAG | 9920719373 | JBC Data EXE Apva Ni Che | Jaymin Jariwala | 2023-10-20 12:29:12 | 2023-10-20 12:45:05 | 0 hours 15 minutes 53 seconds | |||||
| 27 | JYOTI BOOK CENTRE | sandeep | 9819774435 | Shift data from laptop to server and give only 1 connection to laptop | Bhavin Modi | 17-10-2023 11:56 49 | 2023-10-17 11:39:29 | 2023-10-17 12:24:33 | 0 hours 45 minutes 4 seconds | ||||
| 28 | JYOTI BOOK CENTRE | Oprator | 9920719373 | RDP Nathi Chaltu | Jaymin Jariwala | 16-10-2023 14:53 58 | 2023-10-16 14:40:44 | 2023-10-16 15:02:18 | 0 hours 21 minutes 34 seconds | ||||
| 29 | JYOTI BOOK CENTRE | Oprator | 9920719373 | Re-Installation Due To Format | Jaymin Jariwala | 09-10-2023 12:40 39 | 2023-10-09 11:56:20 | 2023-10-09 12:53:35 | 0 hours 57 minutes 15 seconds | ||||
| 30 | JYOTI BOOK CENTRE | sandeep | 9819774435 | Install on laptop and give him data as he required. | Bhavin Modi | 2023-09-08 13:43:23 | 2023-09-09 11:12:43 | 1 days 2 hours 30 minutes 40 seconds | |||||
| 31 | JYOTI BOOK CENTRE | CHIRAG | 9920719373 | Pending Challan Related Issue | Jaymin Jariwala | 02-08-2023 17:45 04 | 2023-08-02 17:45:01 | 2023-08-02 17:58:46 | 0 hours 13 minutes 45 seconds | ||||
| 32 | JYOTI BOOK CENTRE | CHIRAG | 9920719373 | GST Amount Mismatch | Jaymin Jariwala | 08-07-2023 13:41 02 | 2023-07-08 13:33:40 | 2023-07-08 14:14:01 | 0 hours 40 minutes 21 seconds | ||||
| 33 | JYOTI BOOK CENTRE | CHIRAG | 9920719373 | Report Export Issue | Jaymin Jariwala | 08-07-2023 12:37 52 | 2023-07-07 16:04:21 | 2023-07-08 13:04:50 | 1 days 2 hours 59 minutes 31 seconds | ||||
| 34 | JYOTI BOOK CENTRE | operator | 9920719373 | Book set related issue | Bhavin Modi | 03-04-2023 15:37 06 | 2023-04-03 11:56:48 | 2023-04-03 15:43:10 | 3 hours 46 minutes 22 seconds | ||||
| 35 | JYOTI BOOK CENTRE | sandeep | 9819774435 | Update And Testing Card Swipe Machine | Jaymin Jariwala | 31-03-2023 11:16 08 | 2023-03-30 10:06:36 | 2023-03-31 13:50:03 | 1 days 3 hours 43 minutes 27 seconds | ||||
| 36 | JYOTI BOOK CENTRE | Oprator | 9920719373 | Bill Printing Issue | Jaymin Jariwala | 2023-03-23 15:48:16 | 2023-03-23 15:52:28 | 0 hours 4 minutes 12 seconds | |||||
| 37 | JYOTI BOOK CENTRE | sandeep | 9819774435 | Re-Installation Due To Buy New SSD | Jaymin Jariwala | 21-03-2023 16:16 54 | 2023-03-21 16:13:16 | 2023-03-21 16:19:12 | 0 hours 5 minutes 56 seconds | ||||
| 38 | JYOTI BOOK CENTRE | mehulbhai | 9833944432 | PDF Creating Issue | Jaymin Jariwala | 21-03-2023 13:54 10 | 2023-03-21 13:54:06 | 2023-03-21 14:19:28 | 0 hours 25 minutes 22 seconds | ||||
| 39 | JYOTI BOOK CENTRE | Oprator | 9769377927 | Printing Issue | Jaymin Jariwala | 17-03-2023 15:07 26 | 2023-03-17 15:05:10 | 2023-03-17 15:10:43 | 0 hours 5 minutes 33 seconds | ||||
| 40 | JYOTI BOOK CENTRE | sandeep | 9819774435 | Credit Note Related Issue | Jaymin Jariwala | 11-03-2023 14:31 00 | 2023-03-11 14:30:58 | 2023-03-11 14:34:29 | 0 hours 3 minutes 31 seconds | ||||
| 41 | JYOTI BOOK CENTRE | sandeep | 9819774435 | Re-Installation Due To Format | Jaymin Jariwala | 03-03-2023 17:48 35 | 2023-03-03 17:47:07 | 2023-03-03 17:52:02 | 0 hours 4 minutes 55 seconds | ||||
| 42 | JYOTI BOOK CENTRE | CHIRAG | 9920719373 | RDP Nathi Chaltu | Jaymin Jariwala | 01-03-2023 18:04 08 | 2023-03-01 18:01:33 | 2023-03-01 18:05:51 | 0 hours 4 minutes 18 seconds | ||||
| 43 | JYOTI BOOK CENTRE | sandeep | 9819774435 | Program not working | Bhavin Modi | 21-02-2023 17:13 18 | 2023-02-21 17:12:30 | 2023-02-21 17:17:52 | 0 hours 5 minutes 22 seconds | ||||
| 44 | JYOTI BOOK CENTRE | sandeep | 9819774435 | Installation In New Laptop for RDP | Jaymin Jariwala | 13-02-2023 12:18 28 | 2023-02-13 12:17:07 | 2023-02-13 12:33:21 | 0 hours 16 minutes 14 seconds | ||||
| 45 | JYOTI BOOK CENTRE | sandeep | 9819774435 | Re installation in LAN computer due to format | Bhavin Modi | 11-02-2023 14:29 02 | 2023-02-11 14:06:50 | 2023-02-28 04:07:24 | 17 days 9 hours 59 minutes 26 seconds | ||||
| 46 | JYOTI BOOK CENTRE | sandeep | 9819774435 | RDP Chalu Karva NU Che | Jaymin Jariwala | 10-02-2023 17:53 12 | 2023-02-10 17:52:56 | 2023-02-10 18:39:56 | 0 hours 47 minutes 0 seconds | ||||
| 47 | JYOTI BOOK CENTRE | sandeep | 9819774435 | Data Shift TO Server PC | Jaymin Jariwala | 09-02-2023 17:54 25 | 2023-02-09 17:27:00 | 2023-02-09 18:40:05 | 1 hours 13 minutes 5 seconds | ||||
| 48 | JYOTI BOOK CENTRE | Oprator | 9920719373 | Bill Printing Issue | Jaymin Jariwala | 24-01-2023 13:29 40 | 2023-01-24 13:05:07 | 2023-01-24 13:33:58 | 0 hours 28 minutes 51 seconds | ||||
| 49 | JYOTI BOOK CENTRE | Oprator | 9920719373 | Sale Challan Related Issue | Jaymin Jariwala | 2023-01-23 12:02:20 | 2023-01-23 12:10:13 | 0 hours 7 minutes 53 seconds | |||||
| 50 | JYOTI BOOK CENTRE | Oprator | 9769377927 | Purchase Entry Related Issue | Jaymin Jariwala | 09-01-2023 16:30 25 | 2023-01-09 16:18:37 | 2023-01-09 16:47:16 | 0 hours 28 minutes 39 seconds | ||||
| 51 | JYOTI BOOK CENTRE | Oprator | 9769377927 | Printing Issue | Jaymin Jariwala | 12-12-2022 11:42 47 | 2022-12-12 11:18:22 | 2022-12-12 11:43:34 | 0 hours 25 minutes 12 seconds | ||||
| 52 | JYOTI BOOK CENTRE | Oprator | 9137394410 | Software Ma Error Ave Che | Jaymin Jariwala | 2022-11-23 14:00:30 | 2022-11-23 14:07:14 | 0 hours 6 minutes 44 seconds | |||||
| 53 | JYOTI BOOK CENTRE | mehulbhai | 9769377927 | Some Work | Jaymin Jariwala | 18-10-2022 17:47 46 | 2022-10-18 17:19:41 | 2022-10-18 17:54:51 | 0 hours 35 minutes 10 seconds | ||||
| 54 | JYOTI BOOK CENTRE | caller | 9769377927 | Software Nathi Chaltu | Jaymin Jariwala | 12-10-2022 11:23 34 | 2022-10-12 11:10:03 | 2022-10-12 16:39:25 | 5 hours 29 minutes 22 seconds | ||||
| 55 | JYOTI BOOK CENTRE | Oprator | 9769377927 | Software Hang Thai Che | Jaymin Jariwala | 06-10-2022 15:30 32 | 2022-10-06 15:29:10 | 2022-10-06 15:36:54 | 0 hours 7 minutes 44 seconds | ||||
| 56 | JYOTI BOOK CENTRE | PRADEEP VIKAM | 9833944432 | print portrait nathi avti landscape ave che | Nehal Tailor | 24-09-2022 14:05 24 | 2022-09-24 13:20:38 | 2022-09-24 14:12:23 | 0 hours 51 minutes 45 seconds | ||||
| 57 | JYOTI BOOK CENTRE | PRADEEP VIKAM | 9833944432 | challan printer setting in laptop | Nehal Tailor | 22-09-2022 17:13 03 | 2022-09-22 16:45:06 | 2022-09-22 17:18:14 | 0 hours 33 minutes 8 seconds | ||||
| 58 | JYOTI BOOK CENTRE | Oprator | 9769377927 | Installation In Laptop | Jaymin Jariwala | 15-09-2022 13:56 07 | 2022-09-15 13:26:57 | 2022-09-15 13:57:09 | 0 hours 30 minutes 12 seconds | ||||
| 59 | JYOTI BOOK CENTRE | PRADEEP VIKAM | 9137394410 | Some work | Bhavin Modi | 20-07-2022 16:49 22 | 2022-07-20 16:49:19 | 2022-07-20 17:02:40 | 0 hours 13 minutes 21 seconds | ||||
| 60 | JYOTI BOOK CENTRE | PRADEEP VIKAM | 9137394410 | Challan not shown in list while make invoice | Bhavin Modi | 03-06-2022 16:29 59 | 2022-06-03 16:29:57 | 2022-06-03 16:42:39 | 0 hours 12 minutes 42 seconds | ||||
| 61 | JYOTI BOOK CENTRE | Oprator | 8137394410 | Shortcut Delete Thai Gayu Che | Jaymin Jariwala | 04-05-2022 14:59 02 | 2022-05-04 14:56:39 | 2022-07-18 21:48:33 | 75 days 6 hours 51 minutes 54 seconds | ||||
| 62 | JYOTI BOOK CENTRE | Oprator | 9619226754 | City Wrong Add Thai Che | Jaymin Jariwala | 08-04-2022 15:50 22 | 2022-04-08 15:50:16 | 2022-04-08 15:56:17 | 0 hours 6 minutes 1 seconds | ||||
| 63 | JYOTI BOOK CENTRE | PRADEEP VIKAM | 9833944432 | PDF location not found | Bhavin Modi | 09-03-2022 17:31 21 | 2022-03-09 17:31:00 | 2022-03-09 17:36:13 | 0 hours 5 minutes 13 seconds | ||||
| 64 | JYOTI BOOK CENTRE | Oprator | 9769377927 | Company Name Print Ma Nathi Avtu | Jaymin Jariwala | 2022-03-03 12:29:39 | 2022-03-03 12:53:29 | 0 hours 23 minutes 50 seconds | |||||
| 65 | JYOTI BOOK CENTRE | PRADEEP VIKAM | 9137394410 | How to export sale bill in excel | Bhavin Modi | 26-02-2022 16:12 10 | 2022-02-26 16:12:06 | 2022-02-26 16:31:36 | 0 hours 19 minutes 30 seconds | ||||
| 66 | JYOTI BOOK CENTRE | PRADEEP VIKAM | 9137394410 | Enable challan system | Bhavin Modi | 2022-02-18 16:05:20 | 2022-02-18 16:13:59 | 0 hours 8 minutes 39 seconds | |||||
| 67 | JYOTI BOOK CENTRE | Oprator | 9137394410 | Shortcut Nathi Dekhatu | Jaymin Jariwala | 28-01-2022 16:13 53 | 2022-01-28 15:44:40 | 2022-01-28 16:13:55 | 0 hours 29 minutes 15 seconds | ||||
| 68 | JYOTI BOOK CENTRE | Oprator | 9137394410 | Re-Installation Due To Format | Jaymin Jariwala | 20-01-2022 12:45 36 | 2022-01-20 11:36:16 | 2022-01-20 12:48:37 | 1 hours 12 minutes 21 seconds | ||||
| 69 | JYOTI BOOK CENTRE | dipakbhai | 9137107611 | Stock Empty Karna He | Jaymin Jariwala | 01-01-2022 12:15 41 | 2022-01-01 12:15:38 | 2022-01-01 12:39:14 | 0 hours 23 minutes 36 seconds | ||||
| 70 | JYOTI BOOK CENTRE | dipakbhai | 9137107611 | Category Sub category Delete Karni He | Jaymin Jariwala | 2021-09-20 17:30:54 | 2021-09-20 18:01:26 | 0 hours 30 minutes 32 seconds | |||||
| 71 | JYOTI BOOK CENTRE | Oprator | 9619226754 | Image Upload Option Activate Karna He | Jaymin Jariwala | 2021-09-17 14:39:27 | 2021-09-17 14:47:18 | 0 hours 7 minutes 51 seconds | |||||
| 72 | JYOTI BOOK CENTRE | Oprator | 9619226754 | Software Update | Jaymin Jariwala | 2021-09-15 14:33:00 | 2021-09-15 15:52:43 | 1 hours 19 minutes 43 seconds | |||||
| 73 | JYOTI BOOK CENTRE | dipakbhai | 9137107611 | Bill Import-Export Karna He | Jaymin Jariwala | 2021-05-26 13:32:15 | 2021-05-26 13:40:12 | 0 hours 7 minutes 57 seconds | |||||
| 74 | JYOTI BOOK CENTRE | Oprator | 9619226754 | Product Create Time Issue | Jaymin Jariwala | 2021-04-27 11:24:31 | 2021-04-27 11:44:14 | 0 hours 19 minutes 43 seconds |
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