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SR No	Firm Name	Supprt to	Mobile No	Complain	Assign To	Resloved	Attempt Start Date and Time	Complian Date and Time	Resloved Date and Time	SolutionWith In	Remark
1	Keshav Sales	Ankur Patel	9909506560	GST REPORT AMOUNT MISMATCH	Ravi Mugatwala	3B date was changed by someone to 01-02-2204		2024-03-11 14:08:53	2024-03-11 15:01:45	0 hours 52 minutes 52 seconds	9909906560 CALL
2	Keshav Sales	Ankur Patel	9909906560	Printing Issue	Jaymin Jariwala	Done		2023-05-09 12:11:12	2023-05-09 12:12:01	0 hours 0 minutes 49 seconds
3	Keshav Sales	Ankur Patel	9909906560	Whatsapp Service Activate Karva Ni Che	Jaymin Jariwala	Done		2023-05-05 11:17:56	2023-05-05 14:16:31	2 hours 58 minutes 35 seconds
4	Keshav Sales	Ankur Patel	9909906560	Some Issue	Jaymin Jariwala	Done		2023-05-04 15:33:30	2023-05-04 17:16:19	1 hours 42 minutes 49 seconds
5	Keshav Sales	Ankur Patel	9909906560	Program hang while print invoice	Bhavin Modi	Serial number length was to long to print. Done		2023-04-15 11:17:49	2023-04-15 11:22:22	0 hours 4 minutes 33 seconds
6	Keshav Sales	Ankur Patel	9909906560	Logo Change Karva No Che	Jaymin Jariwala	Done	29-03-2023 14:44 37	2023-03-29 13:26:10	2023-03-29 15:00:14	1 hours 34 minutes 4 seconds
7	Keshav Sales	Ankur Patel	9909906560	Printer Setting	Jaymin Jariwala	Done	13-03-2023 18:18 52	2023-03-13 18:18:49	2023-03-13 18:23:40	0 hours 4 minutes 51 seconds
8	Keshav Sales	Ankur Patel	9909906560	Outstanding Related Issue	Jaymin Jariwala	Done		2023-01-10 13:43:36	2023-01-10 13:51:07	0 hours 7 minutes 31 seconds	call busy ave che 1.49pm 10-01-2023.
9	Keshav Sales	Ankur Patel	9909906560	Branch Add Karva NI Che	Jaymin Jariwala	Done		2022-12-21 15:00:07	2022-12-21 15:02:32	0 hours 2 minutes 25 seconds
10	Keshav Sales	Ankur Patel	9909906560	email setup	Bhavin Modi	Done	10-12-2022 14:44 29	2022-12-10 14:08:06	2022-12-10 14:56:38	0 hours 48 minutes 32 seconds
11	Keshav Sales	Ankur Patel	9909906560	Cash Discount Ma TDC Calculate Tahi Ne Ave Che	Jaymin Jariwala	Done	09-12-2022 13:26 08	2022-12-09 13:25:42	2022-12-09 13:28:36	0 hours 2 minutes 54 seconds
12	Keshav Sales	Ankur Patel	9909906560	Invoice print setup	Bhavin Modi	Done	10-09-2022 16:31 26	2022-09-10 16:31:24	2022-09-10 16:36:37	0 hours 5 minutes 13 seconds
13	Keshav Sales	Ankur Patel	9909906560	Software Nathi Chaltu	Jaymin Jariwala	Juni EXE Chalu Kari Ne Api Didhu Che		2022-08-04 10:53:04	2022-08-04 10:55:08	0 hours 2 minutes 4 seconds
14	Keshav Sales	Ankur Patel	9909906560	Bill Save nathi Thatu	Jaymin Jariwala	Product No Barcode Long hato Etle Issue Kartu Hatu		2022-07-27 17:04:50	2022-07-27 17:27:31	0 hours 22 minutes 41 seconds
15	Keshav Sales	Ankur Patel	9909906560	Update program	Bhavin Modi	Done	23-06-2022 17:38 25	2022-06-23 17:37:58	2022-06-23 17:40:21	0 hours 2 minutes 23 seconds
16	Keshav Sales	Ankur Patel	9909906560	some query related to entry	Nehal Tailor	Issue Solved On Call		2022-06-14 16:01:29	2022-06-14 16:11:58	0 hours 10 minutes 29 seconds
17	Keshav Sales	Ankur Patel	9909906560	GSTR 1 related issue	Bhavin Modi	No issue	05-05-2022 16:40 06	2022-05-05 16:32:59	2022-05-05 16:50:26	0 hours 17 minutes 27 seconds
18	Keshav Sales	Ankur Patel	9909906560	Software Update	Jaymin Jariwala	Update Done	16-04-2022 10:44 01	2022-04-16 10:43:58	2022-04-16 10:47:11	0 hours 3 minutes 13 seconds
19	Keshav Sales	Ankur Patel	9909906560	Set bill format in A4 half	Bhavin Modi	Not changed because finance company is not allowing half page bill.	02-03-2022 11:39 51	2022-03-02 11:39:49	2022-03-02 12:20:04	0 hours 40 minutes 15 seconds
20	Keshav Sales	Ankur Patel	9909906560	GSTR3B Report Ma Issue Ave Che	Jaymin Jariwala	Party Unregister Che Etle Issue Avto Hato	09-02-2022 14:32 43	2022-02-09 14:26:10	2022-02-09 14:34:51	0 hours 8 minutes 41 seconds
21	Keshav Sales	Ankur Patel	9909906560	Password Reset User OM	Jaymin Jariwala	Done		2021-10-30 11:56:09	2021-10-30 11:56:53	0 hours 0 minutes 44 seconds
22	Keshav Sales	Ankur Patel	9909906560	Problem with GSTR 3B	Bhavin Modi	Confusion clear		2021-09-20 17:24:52	2021-09-20 17:33:14	0 hours 8 minutes 22 seconds
23	Keshav Sales	Ankur Patel	9909906560	Set logo in bill print	Bhavin Modi	Done		2021-08-16 12:58:20	2021-08-16 14:30:15	1 hours 31 minutes 55 seconds	Not answering the call (16.08.2021 01.58 pm). Call him after lunch (16.08.2021 12.58 pm).
24	Keshav Sales	Ankur Patel	9909506560	Purchase Entry Related issue	Jaymin Jariwala	Party ma Unregister And Regular Pan Hatu Etle Issue Avto Hato		2021-08-12 15:56:44	2021-08-12 16:45:43	0 hours 48 minutes 59 seconds
25	Keshav Sales	Ankur Patel	9909906560	Print 2 Page Per Jai Che	Jaymin Jariwala	PDF Paper Size Change THai Gayli Hati Etla Mate Issue Avto Hato Print Ma, Issue Solved		2021-08-07 10:57:44	2021-08-07 11:02:11	0 hours 4 minutes 27 seconds
26	Keshav Sales	Ankur Patel	9909506560	Bill Format Change Thai Gayu Che	Jaymin Jariwala	GST detail print set on bill print		2021-08-07 10:11:25	2021-08-07 10:42:54	0 hours 31 minutes 29 seconds
27	Keshav Sales	Ankur Patel	9909906560	Serial number not print in bill	Jaymin Jariwala	Print Setting Done		2021-07-01 11:33:07	2021-07-01 11:38:57	0 hours 5 minutes 50 seconds
28	Keshav Sales	Ankur Patel	9909906560	software not start after update	Nehal Tailor	Password Changed As Per Amitbhai Requested		2021-06-30 16:16:43	2021-06-30 16:34:14	0 hours 17 minutes 31 seconds	call kapi nakhyo 4.28pm 30-06-2021.
29	Keshav Sales	Ankur Patel	9909906560	in cheque slip display wrong firm name	Nehal Tailor	Done		2021-06-02 11:41:30	2021-06-02 11:47:02	0 hours 5 minutes 32 seconds
30	Keshav Sales	Ankur Patel	9909906560	bill no format too long so change the bill no format	Nehal Tailor	Done		2021-05-22 12:16:21	2021-05-22 13:12:39	0 hours 56 minutes 18 seconds
31	Keshav Sales	Ankur Patel	9909906560	Change bill format	Bhavin Modi	Need one condition in gujarati, done		2021-04-08 10:44:08	2021-04-08 10:59:02	0 hours 14 minutes 54 seconds
32	Keshav Sales	Ankur Patel	9909906560	Re-Installation Due To Format	Jaymin Jariwala	Done		2021-04-02 13:54:46	2021-04-02 16:24:49	2 hours 30 minutes 3 seconds
33	Keshav Sales	Ankur Patel	9909906560	Open New Year	Jaymin Jariwala	Format Karavi ne Call Karse		2021-04-01 16:51:44	2021-04-01 17:24:56	0 hours 33 minutes 12 seconds	9909906560-call busy ave che 4.54pm 01-04-2021. call busy ave che 4.51pm 01-04-2021.
34	Keshav Enterprise	Amitbhai	9925002403	Stock Minus Ma Batave Che	Jaymin Jariwala	Sales Invoice was without Branch Code, bcoz they had activated branch system after some of the sale entry done, stock is match according to qty and barcode. 4 pcs diff. in barcode-wise stock bcoz of non serial no. input in opening stock inward entry.		2020-07-31 11:30:15	2020-07-31 12:12:34	0 hours 42 minutes 19 seconds
35	Keshav Enterprise	Amitbhai	9925002403	Stock Ni Entry Kari Pan Stock Ma Effect Nathi Avti	Jaymin Jariwala	1st Bill Opening stock ma enter karelu tyare branch system activate nai hati and pachi 2nd bill thi activate kari apeli etle problem avto hato		2020-07-25 10:58:20	2020-07-25 11:53:36	0 hours 55 minutes 16 seconds
36	Keshav Enterprise	Ankur Patel	9909906560	Print Ke PDF Nathi Banti	Jaymin Jariwala	Branch Define Nai Kareli Hati Etle Problem Avto Hato		2020-07-15 11:58:08	2020-07-15 12:14:39	0 hours 16 minutes 31 seconds
37	Keshav Enterprise	Amitbhai	9925002403	Remove all Creditors and Debtors account from new company	Bhavin Modi	Removed all accounts which are not required.		2020-07-09 11:12:18	2020-07-09 11:19:16	0 hours 6 minutes 58 seconds
38	Keshav Enterprise	Amitbhai	9925002403	Opening Stock Nakhe Che Tyare Error Ave CHe	Jaymin Jariwala	Branch was not defined, problem solved		2020-07-08 17:19:19	2020-07-09 11:06:18	1 days 6 hours 13 minutes 1 seconds	data lidho che check karva mate 5.28pm 08-07-2020.
39	Keshav Enterprise	Amitbhai	9925002403	Installation In New Computer Due To Change Pc	Jaymin Jariwala	Installation And New Company Setting Also Done		2020-07-08 14:04:09	2020-07-08 15:21:13	1 hours 17 minutes 4 seconds
40	Keshav Enterprise	Amitbhai	9925002403	Software Update	Jaymin Jariwala	Software Update And Open New Year Done		2020-05-27 14:26:55	2020-05-27 14:34:46	0 hours 7 minutes 51 seconds
41	Keshav Enterprise	Ankur Patel	9909906560	entry delete so restore from backup	Pritul Patel	Done		2019-08-16 13:02:07	2019-08-16 13:12:33	0 hours 10 minutes 26 seconds
42	Keshav Enterprise	Ankur Patel	9909906560	SOftware Update Issue	Nishit Patel	done		2018-11-01 10:30:56	2018-11-01 10:34:58	0 hours 4 minutes 2 seconds
43	Keshav Enterprise	Ankur Patel	9909906560	Wants Round Off. Editable in Vat CN/DN	Nehal Tailor			2018-10-16 17:29:58	2018-10-23 11:26:12	7 days 6 hours 3 minutes 46 seconds	Done (Include in next update)
44	Keshav Enterprise	Ankur Patel	9909906560	Challan System Turn Off	Nishit Patel			2018-08-21 10:53:01	2018-08-21 14:30:01	3 hours 37 minutes 0 seconds	Nehal bhai jode confirm kari ne ans apvano che
45	Keshav Enterprise	Ankur Patel	9909906560	find function not work	Pritul Patel	update sprfind.dll and sg4 setup		2018-08-18 16:32:35	2018-08-18 16:33:46	0 hours 1 minutes 11 seconds
46	Keshav Enterprise	Amit Patel	9925002403	Reinstallation	Bhavin Modi			2018-08-17 14:55:37	2018-08-17 16:11:52	1 hours 16 minutes 15 seconds
47	Keshav Enterprise	Amit Patel	9925002403	Sales Register Report shows error, item cannot be found.	Nehal Tailor	Solved by Software update 556		2018-08-14 13:24:08	2018-08-17 11:36:44	3 days 1 hours 47 minutes 24 seconds	will be solved by updating the software.

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